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Privacy statement

Sanature B.V. processes, manages and protects personal data with the utmost diligence.

Sanature B.V. will not share personal data with third parties, unless it has been agreed that the same confidentiality has been imposed on the third parties in question, unless a statutory obligation exists to this effect or unless you have granted express permission for this.

For questions please contact: hallo@sanature.com

Scope of this privacy statement

This privacy statement applies for the personal data collected by Sanature B.V. for the purposes of provision of information, sales of products and services and/or promotional activities relating to the sale of our products and services. A distinction is made between personal data and traffic data.

Personal data

In some cases, there may be a request for personal data during our service provision. This data may include a name, address, telephone number, email address and date of birth, for example, and may be used:

  • to make the service provision possible from a technical point of view;
  • to establish whether the service provision in question is intended for you;
  • to inform you whether or not the service provision in question is suitable for you;
  • to provide your log-in details for participation in certain service provisions/promotions;
  • to ask for your opinion about product experiences, personal preferences and our service provision;
  • to send you a personal message after you have filled out a questionnaire;
  • to evaluate the service provision;
  • for administrative purposes.

Sharing data with third parties

Sanature makes use of the services of some companies who could make use of the above personal data to make their services possible.

  1. For facilitating our online payment we make use of the services of the payment provider Mollie.
  2. For our delivery services we make use of the services of WEPAQ B.V.

Traffic data

Traffic data is registered when somebody visits our website. This data may include, for example, the date of the visit, the period of time for which you are logged in, surfing behaviour, IP addresses and URLS, and may be used:

  • for technical administrative purposes such as assessing whether there is sufficient server capacity for the number of visitors;
  • for administrative purposes such as processing statements;
  • to assess the effectiveness of service provision and/or marketing;
  • to share data with third parties.

Personal data is not shared with companies and institutions outside of Sanature B.V., unless:

Sanature B.V. does this in the context of statutory obligations or if it does not conflict with the purpose for which the data was obtained.

Websites linked to Sanature B.V. websites

Sanature B.V.’s websites contain links to websites that are not produced by or on the instructions of Sanature B.V. Sanature B.V. is not liable for the content of linked websites and the way in which these websites process your personal data.

Cookies

Sanature B.V. uses cookies. Check our Cookie Statement here

Data protection

Sanature B.V. uses protection and safety procedures to prevent theft, loss and misuse by third parties, and ensures that only authorised persons may access your personal data. If you feel that data is not adequately protected by Sanature B.V. or there are indications of misuse, get in touch by email at hello@sanature.com.

Liability and indemnity

Sanature B.V. accepts no liability as a result of the theft of personal data or for any damage arising from the theft of personal data stored and managed in Sanature B.V.’s systems, unless it is the direct result of an attributable breach or unlawful act on the part of the processor of your personal data. In such a case, compensation for the damage is limited to the damage suffered directly by the party whose personal data are concerned. Sanature B.V. is not obliged to pay further compensation for material and immaterial damage and costs or any consequential damage, by whatever name and of whatever nature.

Viewing, changing and removing data

You have the right to view, correct and remove your personal data. You can send a request to view, correct or remove your data to info@sanature.net. To be sure that the request to view your details has been submitted by you, we ask that you attach a copy of your proof of identity to your request. Before attaching your proof of identity, we also request that you black out your passport photograph and citizen service number (burgerservicenummer, BSN). The reason for this is to protect your privacy. Sanature B.V. will respond to your request as quickly as possible, and within four weeks.

Retention period

Sanature B.V. will store your data for as long as it remains relevant for the purpose (or purposes not inconsistent with that purpose) for which Sanature B.V. collected the data. Personal data is not stored for longer than laid down by law or by contract.

When you purchase products through our webshop

We use your personal data to process your order and for customer service and relationship management. This includes services like reporting you on the status of your order and keeping your purchase history.

Privacy Statement changes

Sanature B.V. reserves the right to change this privacy statement at any time. This privacy statement is available to be viewed online and can be consulted at any time for any changes.